Ticket management for drive testing · Saudi Arabia
Every drive test. Ticketed, assigned and proven.
APEX Assign turns each drive-test request into a ticket, assigns it to the right drive tester, tracks the route against the plan and closes it only when the evidence checks out.
Drive test, Al Olaya cluster
- Customer
- Najd Mobile
- Drive tester
- Faisal Al-Harbi
- SLA
- 18h left
Intake
Every drive-test request becomes one ticket.
APEX Assign checks each request for missing details, such as region, city and grid pixels, and holds it for review until it is complete.
Portal
Your team and your customers log requests with the full form: region, city and grid pixels.
How it works
From request to invoice, every step has an owner.
Each customer's process is set up as configuration: who can move a ticket forward, what that step needs, and what happens next.
Request
Arrives through the portal and is checked.
CustomerApprove
Priority and SLA set; approval if the job needs it.
Project managerAssign
The right team, then the right drive testers.
Team leadPlan the route
Route plan sent to the customer to validate.
Drive tester · CustomerDrive
Check-in, GPS track and log files recorded against the ticket.
Drive testerProve
Evidence checked automatically.
APEX AssignAccept and bill
Customer accepts; km, hours and expenses flow to billing.
Customer · Finance
Proof of work
Before a ticket is closed, the evidence is checked.
- The track is genuine
The GPS track is signed by the drive tester's phone, and gaps and off-plan kilometres are flagged.
- The logs are real
Drive-test log files are uploaded to the ticket and fingerprinted, so a file reused from another job is caught.
- Billing comes from the evidence
Kilometres come from the track, hours from check-in and check-out, expenses from their receipts.
Built for the Kingdom
Made for how drive testing runs in Saudi Arabia.
APEX Assign is set up for Saudi operators, drive-test contractors and their customers.
Made for drive testers
Grid pixels, routes, log files and kilometres live on the ticket, where the whole team can see them.
One platform, many customers
Run every customer on one platform. Each customer sees only its own tickets.
Every change recorded
Who moved a ticket, when, and why: kept for audits and disputes.
The platform
Everything a drive-test ticket needs, on one record.
Workflow builder
Each customer's process, statuses and approvals set up without new code.
Drive tester app
Tickets, check-in, photos and the GPS track on the drive tester's phone.
Priorities and SLAs
Clocks per priority and per customer, flagged at risk before a breach.
Billing and expenses
Kilometres, hours and expenses calculated from what was proven.
Roles and permissions
Project managers, team leads, drive testers, customers and finance each see what they need.
History and reports
Every change on every ticket, with who made it and when.
See one of your own drive tests run end to end.
Bring a recent drive test. We'll run it through APEX Assign in 30 minutes. Send the form and we'll reply by email.
APEX Assign is a product of Elevate AI Technologies, Inc.